FAQs

Earring Care Instructions 

  • Store in a cool, dry place and avoid getting them wet
  • Though the clay is very durable, please remember they are still delicate earrings and try not crush or apply a lot of pressure, they will break under those conditions.
  • Don't sleep in earrings 
  • Avoid using any chemicals, solvents, perfume, hairspray, and other similar sprays near the earrings
  • If they become dirty, wipe with a soft, damp cloth
  • Not recommended for children under 5 

    Quality

    Each piece is handmade which means there may be minor flaws and slight variations including small imperfections, lint, and air bubbles. I strive to only list items that I would happily wear myself. By purchasing, you understand that each piece is handmade and may include the minor flaws listed above. Photo lighting and editing has been used to make the colors show as true to life as possible, yet there are variations between screens so understand some colors may vary from the photos.

    If you have any issues with your earrings arriving damaged, please contact me (include photos) within five days of your order being delivered and I'll try to make it right. 

    Sensitive Ears

    All earrings are nickel free to the best of my knowledge. I mostly use stainless steel for the posts and even friends and family with very sensitive ears have been able to wear them with no discomfort. I do have some plastic posts and hooks, as well as some sterling silver hooks that can be swapped out for a small upcharge. Contact me if this is needed prior to purchasing so I can be sure they can be swapped. 

    Stud/Post Info

    Each earring that has a stud topper or is a stud, has the post positioned near the top of the shape. This allows the shape to hang properly, no matter the size of the earlobe it hangs from. Featured above is a plastic post (secured with E6000), a stainless steel post (secured with E6000, then baked again with a layer of liquid clay over the post base), and a stainless steel post (secured with E6000, then embedded below a second layer of clay and baked).

    Local Pickup

    If you are local to Centerville, Georgia I offer local contactless porch pickup. If you choose this option, choose the shipping option "LocalPickup" at checkout to waive any applicable shipping fees, and please leave the best way to get in contact with you in the notes section. I will contact you with the location and hours for pickup. Pickup orders are available within 48 hrs of ordering (message if other arrangements are needed). If you use this code and do not intend to pick them up, your order will be either be cancelled and refunded or you may be invoiced for shipping charges if those apply to your order. Not responsible for items left at pickup location over 25 days. 

    *Local pickup and discounts DO NOT apply to items purchased through the "More Art" section, those items have to be printed/created by a third party*

    Returns and Exchanges

    See Return Policy page

    Shipping and Processing 

    Orders typically ship within 1-3 business days of purchase. All orders are shipped USPS First Class mail and tracking will be provided for each order with the email provided. We are not responsible for lost packages, if you believe your package is lost, you should file a claim with USPS. Once the package has been claimed by the postal service, LinHopArt is no longer responsible for the package.

    *IMPORTANT* Due to COVID delays and delays within the postal service, packages may take longer to arrive.